Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.6  
Quality of Work
4.7  
Service
1.7  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

No Courtesy Call

By browna429 on 7/30/2019 at 12:53 AM. Helped by Whoever was working 7/29 between 5-7pm.

I was very interested in a vehicle, called in the morning, set a time to drive out to the dealership to test drive the truck between 5-6pm same day. Guy on the phone said "great, just give us a call if you cant make it". I get out of work, pick up my child, drive ALL THE WAY OUT TO CONROE, walk in and let them know we had an appt for xyz truck. Two guys are sitting there. One guy says, oh you can get mad at him, he sold the truck". The other guy says "Sorry. Maybe we can look for something else within that price range." Of course, there wasnt another vehicle. All within a matter of 5 minutes we were out of there. I get these guys want to make money and they're gonna sell for whoever is ready. A COURTESY CALL WOULDVE BEEN GREAT. "Hey, just wanted to reach out and let you know we actually sold the vehicle you were coming to see. I dont want you to make a trip for nothing and waste any of your valuable time." --no, we didnt get that. However you DID want US to reach out if we weren't going to make it right? Bad customer service. Wouldnt recommend to anyone I know.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Marc C.

By Andres on 5/9/2019 at 1:00 AM.

Marc was extremely helpful and knowledgeable. He helped get my wife and I into a vehicle that we both really fell in love with. I really appreciated how he did not blow us off just because we were a younger couple, unlike a different dealership did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I will recommend this dealership to my friends and family

By Tigres2019 on 4/24/2019 at 4:48 PM.

Excellent people to work with they help you out Any question anything do you need to know abou you new truck the There for you English or Spanish tanks Marc carrera for all your help I’m real happy with my truck

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Easy Transaction

By Cap123 on 4/22/2019 at 6:08 PM.

Found a car online I was interested in and visited the lot to see it for myself. A manager was driving it at the time but I test drove one similar and we agreed upon a price for the one I came about under the assumption that we would not have a deal if I didn't like it on sight. When I arrived the next day to pick it up as scheduled, it was washed and detailed and my salesman (Marc Carrera) insisted that I test drive before completing the last bit of paperwork, All members of the dealership were easy to deal with. Highly recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Job

By SFRAZIER on 2/22/2019 at 10:04 PM.

Jason Burrows was a very knowledgeable, personable and professional salesman. He new my vehicle very well and was able to answer all of my questions. I would highly recommend Jason when looking for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service and ease of purchase with Wiesner GMC

By Dan on 2/19/2019 at 6:29 PM. Helped by Rigo.

I just purchased a new 2019 GMC Canyon from Wiesner GMC after being given the run around at a dealership closer to my house. At that dealership I could not get them to give me a price or spend any time with me putting together an order for a new truck. It seemed to me that they were not interested in selling me a truck if it was not already on the lot. So I called up Wiesner GMC and sent them the build sheet that I put together on the GMC website. We had a couple emails back and forth and the truck was ordered. I asked them what they needed from me to get the truck ordered and they said nothing. They would just order it just the way I wanted it and call me when it was in. Since it was an ordered vehicle we did not know what the exact price would be as rebates would be applied based on the date I picked up the truck not the date ordered. However the Wiesner salesman was able to tell me the formula we would use to arrive that the final price. We easily agreed on the formula and the truck was ordered. Certainly a good experience working with the people at Wiesner Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!!!

By ECuevas on 2/16/2019 at 8:37 PM.

Jason was Great! I wasn't pressured to buy anything and that made me feel very at ease. I knew what price I needed to purchase and Jason found a way to make it work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Trainwreck21 on 2/15/2019 at 12:07 AM.

Jason Burrows was very attentive to my needs and wants. He was supportive in every aspect of my purchasing process and decision. I purchased my previous GMC from Beck & Masten and they had a similar priced truck, however, with Jason’s personality and ease of doing business with, that was the deciding factor as to why I chose to purchase from Weisner. Thank you for a great experience Jason!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Good experience

By Newtruckowner on 2/14/2019 at 7:33 PM.

Jason was very thorough in explaining the details and new features of the AT4. Very professional and made the car buying experience an easy one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Steve on 2/13/2019 at 4:56 PM.

Our salesman Jason Burrows was very patient throughout the whole process. Buying a new car can be very nerve racking but he didn't rush us and helped us understand everything that was happening throughout. I will be recommending Wiesner GMC to friends and family.

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
4   Friendliness
3   Overall Experience
2   Price
3   Quality of Work

auto theft device

By BBBtruckman on 2/12/2019 at 9:58 PM. Helped by Mason.

Be sure to ask if the internet price includes a theft tracking device. At the time of negotiation they added an additional $1,500 to the internet price for a "tracking device" installed on the vehicle in case of auto theft.

I would not recommend this dealer.

Overall Rating

2.0  

2   Overall Experience

No longer a car buying customer.

By JHE on 12/31/2018 at 3:19 PM.

Went to the dealership late Thursday evening to inquire about a particular vehicle that I was interested in. They worked up the deal But I had a vehicle I wanted to trade and I didn’t have it with me. So I brought the trade in the next day and had it appraised then came back with an offer which, in my opinion, was low. So I went back to work. Then I called the salesman a little later and asked whether they can come off the vehicle price or give me more for my trade-in. I told the salesman I would come buy the vehicle tonight. He called me back and said no we can’t deal I said that’s it “no counter offer, nothing”? He said, let me talk to manager & I’ll call you back. He called me back and left a message and said I have some numbers or something like that so I went in after work. I caught the salesman on the way out the door going home.We went back to his desk and he told me that the deal from the night before was a deal for that night and that night only because of a certificate that they get from General Motors they use for an extra thousand dollars off. He continued “So, if you want that vehicle now, it’s going to be $1000 more”. So in a nut shell I couldn’t even buy the vehicle for what they offered me 24 hours ago. If they would’ve told me that they were using a certificate and that if I didn’t buy it that night that it was going to go up $1000, I wouldn’t be writing this review right now because I would’ve had a clear understanding. However, the salesman knew that I was leaving and coming back the next day with a trade. I was a lloyal customer since 1992 and I haven’t bought a new Vehicle from any other dealership in 25+ years. I walked out that night thinking WOW! Walked in on Thursday night a lifelong customer and walked out Friday night looking for a new dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Diesel 65633 on 12/27/2018 at 10:17 PM.

Great people .. Great dealership.. Made buying a new car very relaxed and easy.. Well buy from weiser again Don't have to spend all day just to buy a car..

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First class service!

By Review123 on 12/24/2018 at 4:39 PM.

Jason Burrows made our purchase so smooth and easy! He listened to my preferences and found the perfect SUV for me and my family. My husband and I have both purchased from Wiesner GMC and we will continue to be Wiesner GMC customers in the years to come!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Great first experience at Wiesner!

By Pat Edwards on 12/27/2018 at 4:54 AM.

Jason greeted me outside and made me feel comfortable immediately. From walking the lot, test driving, and actually doing business, it was an enjoyable experience. Thanks Jason for helping me find my perfect vehicle. I will recommend this dealership and Jason to family and friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Jason Fantastic Professional

By Chloe831 on 12/26/2018 at 8:38 PM. Helped by Finance lady excellent.

Jason listened to our personal needs and found us to the correct vehicle negotiating a fair value for our trade. Real professional who connects well with others Bright spit in the auto industry

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good experience very helpful

By dubxkris55 on 12/12/2018 at 6:01 PM.

Very helpful and friendly, willing to work with you to get you into the vehicle you want. I would definitely come here again and send my friends and family here too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

What a great experience!!!

By Del on 11/17/2018 at 2:40 AM.

So my wife, and I went to Weisner on a Saturday looking for a new car. I was still in the car with a bad back, but my daughter was with us and she was helping my wife. They started walking around and looking at cars as a sales man named Jason Burrow, who came out and was just so friendly. Jason asked them what they wanted and right off the bat he went to work. He was straightforward, professional and even added a little bit of laughter and comedy to the process. We were in and out in just a few hours with a new car! I really enjoyed working with him, and I will be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Easy with a bit of FUN

By AnitaG on 11/13/2018 at 12:31 AM.

I’m always extremely nervous buying a car, it’s kind of like going to the dentist. Luckily when I showed up a wiesner Jason Burrows walked out. We hit it off immediately and got down to business. I told Jason what I wanted and he let me know if he could make it happen. He was straightforward, professional and even added a little bit of laughter to the process. We were in and out in just a few hours with a new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Patient, knowledgeable and he ended my search

By tunafisher on 11/12/2018 at 9:42 PM.

I was fortunate to work with Jason Burrows. He took the time to listen to my requirements for options, pricing and selection. Happy to say Wiesner had it all and after shopping numerous Houston dealerships we made the deal in record time. I was so pleased, we bought two Yukon XL's that evening. Jason had the patience of Job when it came to explaining the finance options and particularly teaching the unbelievable technology in those units. Johnnie on the spot with his math skills also. Great experience all around.

I would recommend this dealer.