Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simple / No Hidden things or charges

By azamfarooq on 8/20/2019 at 6:04 PM.

Best Dealership for Car Buying / Simple easy / No hidden fees or charges / No pressure / Staff is very helpful and knowledgeable. I definitely recommend my friends and relatives.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome salesman and staff was helpful

By darrell.lagarde on 8/20/2019 at 5:46 PM. Helped by I can’t recall the guy that helped me with technology inside the vehicle. He did a great job and took his time with every button and item. He was able to answer all my questions..

Merrell was great he paid attention to what I was looking for and was able to locate the vehicle. It was able to work with my time limit for an appointment. He was very patient with me. I didn’t feel rushed or pressure. He went the extra mile for me! Thanks again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Consistently great

By nrr on 8/20/2019 at 5:44 PM.

A great experience. Honest and accommodating. Cars wonderful service friendly and competent As expected detailed and professional. Another great experience. Thank you Mary Margaret appreciated

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!

By Jy1113 on 8/20/2019 at 3:11 PM.

I met Chong Lee as a sales person and all I can say is she is the best! She immediately found a great deal for my new Lexus and I chose that first car she recommended right away. She is very professional and also friendly. All the process went so smooth. I am so glad that I had met Chong Lee. Thank you very much! In addition Bob Juge was a superb technology specialist. He gave me full details about the features of the car. As a first time Lexus driver,y overall experience was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional

By COOPERLANCO on 8/20/2019 at 2:14 AM.

I have purchased 4 vehicles from Westside Lexus. Each purchase has been done with ease and professionalism. Shekhar has been great to work with and one of the reasons I keep coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience!

By The Garcias on 8/19/2019 at 6:21 PM. Helped by Sam Chau.

Our experience from the 1st phone call to Sam was great! Very helpful with finding the car we were looking for, cery knowledgeable and worked with us from a distance! Mike was VERY thorough! He spent the time explaining the fees and details to get us to the right price! We highly recommend going to Sam and Mike! We shopped over the phone and our car was ready for pick up! 5 stars for both Sam and Mike!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional & Helpful

By LISA on 8/16/2019 at 6:45 PM. Helped by Ty Stanfield, Emily Maus.

Ty Stanfield did a great job. This is the second Lexus I have gotten from this dealership, Ty Stanfield and Emily Maus made the whole process easy and I enjoyed doing business with them, very professional and helpful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Reasonable and user friendly

By Bob on 8/15/2019 at 9:07 PM.

Shannon was great. He listened carefully and focused on our key objectives, including a reasonable price and an efficient, non-time-intensive process. He was easy to speak with and friendly. I highly recommend Shannon and Westside Lexus.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5th Lexus that tells it all

By jameshillier76 on 8/15/2019 at 7:01 PM.

Looking forward to your new facility Jeff is the best. Recommend to anyone. Keep up the good work and looking forward to the new services and showroom

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

10 Star Review

By Have Shears Will Travel on 8/13/2019 at 7:02 PM. Helped by Emily Maus.

I've purchased 4 cars from Kyle Pender and highly recommend him and Westside Lexus dealership for their honesty, no haggling deals for a great ride.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

NICE & EASY

By donna.alley on 8/13/2019 at 7:06 PM. Helped by SINH PHAM.

EVERYONE AT WESTSIDE LEXUS MADE MY EXPERIENCE A BREEZE, NICE AND EASY. ESPECIALLY MY SALES PERSON JIHN PARISH. HE HAD LOTS OF PATIENCE WITH ME DURING THE DELIVERY OF MY NEW VEHICLE

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Sherry on 8/13/2019 at 6:57 PM.

I have been a Repeat Lexus customer for many years now Due to their excellent customer service and quality of their vehicles. Every vehicle I have had from Lexus, five to date, have never experienced any issues with any of them. Lexus Is the only vehicle I will purchase

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Repeat Customers!

By scottp on 8/13/2019 at 6:37 PM.

This makes the 3rd Lexus we have bought or leased from Westside. Service and selections are great. Process is very smooth and efficient. They really make it an easy process.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Very friendly and fast service

By tnguyen1011 on 8/13/2019 at 5:59 PM. Helped by I only know him by uis first name . His name was Nam.

Nam was Very knowledgeable salesman . Very friendly, take time to explained everything I need to know about the Rx350 . It’s only took 2 hours to complete all the papers work and test drive the vehicle. You don’t see that at any other dearlership that I deal with. I definitely will recommend this dealership to all my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth

By ohdime on 8/13/2019 at 12:33 PM.

I truly enjoyed my experience with Westside Lexus. I knew what I wanted when I arrived there and what I wanted to pay for it. The sales person that assisted me was Chong Lee and the Finance person was Ben Stephens.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Another amazing experience at Westside Lexus

By gd2410 on 8/10/2019 at 4:38 PM.

Year after year, everyone at Westside Lexus continues to provide a best in class car buying experience, starting with Steve Machann! Can’t say enough great things about working with Steve and the team at Westside. Top notch organization! Thanks so much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Barry & Canary Copeland

By atmunshi on 8/9/2019 at 5:56 PM.

I am extremely happy I got a chance to work with Desmond on this purchase transaction went so smooth it was unbelievable it was a quick and easy deal I think we were able to select the sign and purchase the vehicle within one weeks time and I usually take much more time and then on the chair it made me feel comfortable I would definitely choose dealership to purchase my other vehicle when that time comes

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Westside Lexus

By ADDPAR on 8/9/2019 at 3:05 PM.

Every person we have dealt with at this dealership is top notch. They go above and beyond for their customers. We have been purchasing cars there for 18 years and wouldn’t think of going anywhere else.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Satisfied

By zcarus on 8/7/2019 at 10:11 PM.

Westside Lexus dealership is very comfortable and every persons are kind enough. My dealer, Chong Lee, cared the customer’s needs first and foremost. She tried to find the best model for the car I was looking for, and suggested the decent alternative.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experience!!!

By kod975 on 8/7/2019 at 8:02 PM. Helped by Doug Phillips.

Doug Phillips was amazing and very knowledgeable. He provided total transparency and we engaged in constant communication regarding my requirements. I was completely satisfied and plan on providing referrals.

I would recommend this dealer.