Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
3  

Dealer Reviews

Show:  

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Good overall experience with Covert CDJR

By Janet123 on 8/19/2019 at 5:53 PM. Helped by Adam Gordon.

I recently purchased a vehicle with Adam at COVERT CDJR and I really love it! Their pre-owned selection is full of various vehicles it's hard to believe that they dont have something you will like. The service department is on top of their stuff, the car I purchased rides like a dream. Mr.Gordon is a trustworthy associate who will work with your budget to get you into the ride you want and won't just stop there. I will definitely be back to purchase my next car with him!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dylan Scott Saved the Day!

By Shannon I. on 8/19/2019 at 2:03 PM.

10/10 would recommend this dealership to everyone! Specifically, Dylan Scott! After my dad drove 4 hours from Houston, we started the day with plans on purchasing a vehicle from Nyle Maxwell GMC in Round Rock. However, when we showed up for our appointment, we were thrown to the side and expected to wait behind a different customer that didn't have an appointment, we were forced to wait outside in 105 degree weather for an hour, and the sales guy, finance guy, and manager all disrespected us to the point where we left and told them not to call us. At this point, we were upset and frustrated. We called up Covert Chrysler Dodge Jeep Ram and told Dylan our situation and what we were looking for in a vehicle. He told us what they had on the lot that matched what we were looking for and we headed that way. When we pulled up, he had a Jeep already pulled up front for us to test drive that was EXACTLY WHAT WE WERE LOOKING FOR! It literally checked all of our boxes and he was extremely helpful throughout the entire process. He answered all of our questions with confidence and walked us through everything with extreme patience. We could tell that he truly cares about his customers and we couldn't have asked for a better experience. We will definitely be coming back to see him with all of our future purchases and will be telling all of our friends and family. Thank you so much Dylan for making my first car buying experience so enjoyable. You're the best!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

100% Satisfied

By Adriana.sanchez12 on 8/15/2019 at 2:37 AM.

First time buyer, and Edgar was Awesome!! Made the experience fast and easy, and answer all my questions. Got the Jeep of my dreams. Was totally satisfied!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall Extraordinary Experience

By Lmdiaz4 on 8/14/2019 at 11:36 PM.

I have bought 4 vehicles throughout the years and my time with him was By far the best car-buying experience I’ve ever had. Edgar is very knowledgeable and was consistently engaged with me throughout the whole process offering very competitive prices. If I’m ever in the market again to buy a vehicle, I will seek him out. 5 stars! - Laura W.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Josh on 8/13/2019 at 12:39 AM. Helped by Freddy.

Freddy was great. The service was great. He got me in and got me out quick. If you looking for great quick service I recommend covert.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great experience

By salpez on 8/9/2019 at 8:15 PM.

I recently purchased a Ford Escape from Covert with Chris. He had the car waiting for me when I got there, explained all the features, and was super friendly. It was a fast and easy transaction. Thanks Chris!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best ever

By Rafaelniko on 8/9/2019 at 4:00 PM.

Edgar was knowledgeable and a pleasure to work with ! Overall experience was fast and to the point like it should be. They went out of their way to deliver my new Jeep 300 miles away ! Will come back and buy more cars from him !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Edgar Cruz #1

By 5David12 on 8/8/2019 at 2:23 PM.

I had work with Edgar in the past and just like the last time he help me find exactly what I was Looking for great price and with in my budget , he understands me very well ! Great person and always friendly and never stops smiling, Thank you Edgar !!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Simple transaction

By dtox on 8/6/2019 at 8:00 PM.

I knew what I wanted, and asked multiple local dealerships for the Jeep Wrangler with the options that I wanted. Chris found a couple of vehicles that were almost what I was looking for, and presented them to me. Once I made a decision, we were able to close on everything in about an hour - easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great buyer experience

By Rogillio on 8/6/2019 at 3:18 PM.

This is my second vehicle in 2 years to purchase from Covert Dodge Jeep Ram. I am continually impressed with the inventory at Covert. Edgar Cruz, my sales profession, made the buying experience quick and easy. I knew what I was looking for and Edgar provided additional insight to help me narrow down the selection. My purchase couldn’t have been easier!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Persistence!

By Christy6901 on 8/5/2019 at 8:34 PM. Helped by Freddy A.

I was recommended to Will Harrell at Covert Dodge Jeep. Will and his team took excellent care of meeting all my new car buying needs. Between Will searching and finding the exact car and amenities I was looking for, Freddy A. helping me get my rental back and showing how my new Jeep's accessories all worked and working with Chris in finance to get the rate and monthly payments right where I needed them to be. Overall it was such a great experience and I will recommend them to anyone looking to buy a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By jamespaba on 8/5/2019 at 6:09 PM.

Covert Chrysler Dodge Jeep was a great place to buy a vehicle. Chris Gates was patient, knowledgeable, and very pleasant. There was never any pressure and all questions were answered. I highly recommend contacting Mr Gates if you are in the market for a new vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch

By 2020Gladiator on 8/1/2019 at 1:27 AM. Helped by Adam Gordon.

Adam Gordon was very professional, thoughtful and courteous. An excellent communicator, he kept us informed throughout the build process of our 2020 Jeep Gladiator. Very smooth process with Adam.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ram 1500

By Ripcurlsms on 7/31/2019 at 10:37 PM. Helped by Chris McDaniel.

Edgar was easy and not stressful to work with. Very simple. Job done all around. Chris McDaniel in finance really great to work with too!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience with Edgar. Friendly and informative.

By Joe C on 7/30/2019 at 11:40 PM. Helped by Peter ______.

I’m a first time Jeep owner, and Edgar did a great job of explaining the different options to me. All in all, it was a no-pressure, comfortable buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Informative, Easy, Great Car Buying Experience

By Pauldb on 7/29/2019 at 9:25 PM.

Found Covert in my search for my 4x4 Jeep Grand Cherokee Overland Hemi. Covert happened to have the used vehicle of my dreams ready for me and in my own backyard in Austin. Upon visiting and working with Albert, I was instantly impressed with his knowledge of very specific questions I was asking around the car and packages. Albert was able to help me navigate around the confusing / lack of information by looking directly into the Jeep parts database. Also helped me immediately when we noticed there was a missing floor mat by ordering a full new set! Overall I am not a big fan of dealer pressure tactics, hidden feeds, etc. and I found none of my fears here at Covert. Pricing was honest and we were able to work together on some key areas. Low dealer fees and transparent pricing are key in my mind and I found that here at Covert working with Albert. Would definitely recommend and I'll be a repeat customer. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exelencia en servicio y atenciones.

By Angiescotto on 7/29/2019 at 9:16 PM.

Muy Buena atencion y servicio, amabilidad. Una muy buena experiencia. Muy profesional exelente servicio al cliente, paciente. Nos consiguio un inmejorable precio en nuestro auto. Gracias.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dylan Scott is an Awesome Salesman

By sreinhartatx on 7/29/2019 at 8:02 PM. Helped by Jerame.

Dylan Scott was the best salesman from start to finish. He was professional and knowledgeable. I'm a repeat Covert customer and people like him make car shopping a breeze. Me and my family will continue to buy Covert.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Dylan is the BEST

By Eikels25 on 7/29/2019 at 7:58 PM.

A few months ago I decided I wanted to get a Jeep, on Wednesday July 24 I found the listing online for what I was hoping would be the Jeep I wanted but couldn’t be sure since it was so newly listed it was only a stock photo. Dylan reached out to me first thing Thursday morning and was awesome! He took the time to send me pictures (which confirmed my hopes, this was the EXACT Jeep of my dreams, lift, tires, rims, color, bumpers, EVERYTHING) and worked up an offer on my trade-in to have everything ready for that Saturday which was the earliest I could get to Covert. We got there 30 minutes early and Dylan already had EVERYTHING ready to go. We left the dealer with my perfect 2013 Jeep Wrangler in record timing (my appointment was at 9, we got there at 8:30 and left around noon). My trade in was purchased at David McDavid Acura right up the road a few years ago. They were terrible, absolutely rude because I wanted to purchase a used vehicle off of their lot instead of a brand new Acura. They wouldn’t listened to what I Had to say and we were there for over 8 hours. I will never go to another dealer again, Covert is worth the drive for the amazing service. Thanks Dylan Scott and Jonathan Alcala for making this happen for me and truly understanding my family’s situation with the loss of my little brother and my need to be happy with my dream vehicle. If you need a new or used vehicle Get with Dylan Scott at Covert Dodge and he will take great care of you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Edgar was awesome!

By Captain Chazz on 7/26/2019 at 7:23 PM.

Very knowledgeable and personable!! Couldn’t have had a better experience!! He went above and beyond to make my purchase easy! Ask for Edgar when you shop for a new vehicle!!

I would recommend this dealer.